All of us at Splish Splash are looking forward to having you as our guest! Included below are some frequently asked questions (FAQs) that we have heard from our guests. You may have similar questions, so we’ve placed everything in a convenient spot for all to see. We look forward to seeing you at the waves!
If you have lost an item while enjoying your day at the park, please be sure to stop by Guest Services to see if the item has ended up in our Lost & Found. If not, please fill out this form.
At the beginning of our season in May or June as well as weekdays are always a great time to visit. Things haven’t quite ramped up yet, so there are usually less guests. Other than that, on other days we suggest arriving early to make sure your visit is the best possible!
Please note that all swimmers must wear a conservative bathing suit free of belt buckles, rhinestones, buttons, zippers, and snaps on the back and sides. For your safety, absolutely no cut-off jeans are allowed on our attractions. Please leave all swimming masks, snorkels, and swim fins at home. Attractions may note if either aqua socks or t-shirts are prohibited on that ride.
For the safety of all guests, Splish Splash does not allow anyone to bring in their own chairs or body boards, glass items, or sharp objects. If you do need to bring in food for your baby’s needs, Guest Services provides alternatives such as plastic bottles and containers. Please note that all children who wear diapers are required to wear a swim diaper for health and safety reasons.
To get the best out of your visit to Splish Splash, arrive early and plan meals outside of normal lunch or dinner times. This can also provide a place for families to designate a meet up spot.
Lost something? Visit Guest Services to check our Lost & Found or fill out this form here.
Splish Splash knows the importance of water safely and that is always at the top of our list! During the season, there are about 250 lifeguards total. We have about 70-80 Ellis & Associates trained and licensed lifeguards in our park on any given day. The lifeguards are there for your safety and to provide services so that you can enjoy your visit without fear. Thank you, lifeguards, for keeping everyone safe!
Try to leave the valuables at home. For guests who need somewhere to stash their keys and wallets, check out our keyless all-day lockers! Here you will find that we offer regular, large, and jumbo sizes to cater to our guests.
If a ride includes acceleration or deceleration, eyeglasses are not permitted for safety purposes. However, you can still wear them in our wave pools or the Lazy River
We would love to hear from you and provide you with the answers to your questions. A Splish Splash team member can be reached at 631-727-3600. You can also leave us a message on our contact page and we will get back to you as soon as possible. We look forward to hosting you!
Shade is located throughout the park as the park is surrounded by a lot of trees. There umbrellas located near the park's lounge chairs. Other options include renting a cabana for the day, which includes a private area to rest and relax.
On December 19th 2008, the Virginia Graeme Baker Pool and Spa Safety Act went into effect. This new law requires VGB Compliant Pool Drain Grates. We are VGB Compliant but please note in some applications these grates have a raised profile off the floor as mandated by the Law.
Warning: Raised Grate All of our raised grates have a red circle highlighting their location. They are designed to be stepped on but in shallow water situations they may pose a tripping hazard.
The Splish Splash First Aid station is located on the Boardwalk and can handle minor care emergencies. It’s staffed with certified Emergency Medical Technicians to help with any cuts or scrapes!
Height restrictions are enforced for all rides and attractions. We do encourage all guests under the age of 18 to be accompanied by a responsible adult.
Please note your family’s swimming abilities. Life jackets are provided in our park for all ages. Please take note that because Splish Splash’s main concern is guest safety, some attractions require a life jacket if under 48”.
No diving anywhere in the park. As previously discussed, a proper swimsuit must be always worn.
We want only the best for our guests, and we want you to keep safe! Please follow the directions of our team, as they are trained in keeping everyone safe.
Splish Splash is open on weekdays from 10 a.m. to 6 p.m., or sometimes 10 a.m. to 5 p.m. Weekend hours are 10 a.m. to 7 p.m. Park attractions and hours may change without notice. We always encourage you to check the park calendar before coming!
Splish Splash is comprised of 96 acres of attractions and sometimes children get distracted and wander away. Don’t panic! Guest Services offers the Keep Kids Safe Program, which will take down your information and phone number. We will also provide a matching wristband with a number for yourself and your child.
We know this can be unnerving but rest assured and head directly over to Guest Services. Our number one concern is getting you reunited with your child as soon as possible.
Most of our attractions have both height and weight requirements or restrictions. This information is posted clearly on the sign when entering the attraction and can be found on the Attractions page. Don’t worry! There are options for everyone!
No outside foods or beverages are allowed within Splish Splash besides unopened bottles of water. Inside the park, there are a variety of options for lunch or an early dinner including hamburgers, pizza, sandwiches, and salads.
Looking for a snack or something sweet? For quick and easy options, we have funnel cakes, popcorn, and plenty of soft drinks.
However, if you want to bring your own food, there are areas with picnic tables outside the main gates and between the parking areas.
Unless your pet is a certified service dog, animals are not prohibited inside of Splish Splash. We do not have the ability to care for them properly. However, if you are a guest with special needs, please call us at 631-727-3600 to ask about additional information.
Yes, an admission ticket is required for all guests whether they are enjoying the attractions or not. However, for our guests with special needs, please call Splish Splash at 631-727-3600 for information pertaining to accessibility as well as the special accommodations we can offer.
Smoking is prohibited at Splish Splash. While no outside alcoholic beverages are allowed to be brought into the park, we do have drinks for purchase at River View. Here you can find beers, red and white wines, and a variety of fun cocktails! River View is located near Dinosaur Falls.
Changing facilities for use by men and women are located near the Main Plaza of the park. Whether you are changing before or after your day at the park, there is plenty of room for all. The changing area also includes shower facilities.
If you are traveling to the area, we have a page about Hotels & Packages. This will provide out-of-town guests with a complete guide for the area, including distances from Splish Splash.
Life Jackets are available throughout the park at no charge. (subject to availability)
Please note, guests under 48” are REQUIRED to wear a lifejacket and be accompanied by an adult in the wave pool. You may bring your own, Coast Guard approved lifejackets. Other personal flotation devices may not be permitted inside the park or pools.
Splish Splash accepts only major credit cards and electronic payments, such as Apple Pay and Google Pay, at the ticket booth, gift shops, and food locations. We also have multiple easy-to-use Cash to Card kiosks conveniently located at the Main Gate, Guest Services and East End Surf Co. You can transfer your cash free of charge onto a card, use it throughout the park, and if you have money left over, use it anywhere else that cards are accepted.
Our Park address is 2549 Splish Splash Drive, Calverton, NY 11933. If you are coming from the surrounding areas such as Brooklyn or Queens, it’s an easy ride! From New York City, we are 60 miles to the east.
Need exact directions from your home to our park? Please click here for directions.
Our promotions change often; so, if you’re looking for the best deals, see our Promotions & Discounts page. For our Season Passholders, we offer various discounts or goodies depending on our upcoming events!
We offer a Rainy Day Guarantee! If the weather interferes with your visit, we'll offer you a complimentary ticket to return on another day.
Depending on when the weather strikes, rain checks are given if all attractions close. Rain checks will be issued up to 30 minutes after attractions reopen.
If the weather forces the park to close for the day during the last hour, no rainchecks will be provided. No cash refunds will be issued due to inclement weather.
For parking, we have several options depending on your preference. Parking fee is $25.00 per vehicle when purchased online and $30.00 per vehicle when purchased at the park.
Preferred Parking allows you to get a spot closer to the entrance for easier access. Preferred parking is $40.00 for all-day parking.
Coming with a big group such as a summer camp? Our fee for buses is $40 each.
Save $5 now on a General Parking Pass online when purchasing General Admission tickets. That is the fastest way to get in and start enjoying the waves!